Privacy Policy

Luke Holdings, Inc., its subsidiaries and affiliates (collectively “LUKE”, “we”, “us”, “our”) are committed to protecting your privacy. This Privacy Policy (“Policy”) outlines how we gather information and use it. For purposes of this Policy, when we use “LUKE”, “we”, “us”, “our”, we are referring to all companies currently under LUKE ownership, leadership, and control including Luke & Associates, Inc. and Dependable Health Services, Inc.

Please read this page carefully. By accessing, browsing, and using this website, you accept, without limitation or qualification, this Policy. If you do not wish to be bound by this Policy, you may not access or use this website. If you agree to be bound by this Policy you should visit this page periodically to review it, as LUKE reserves the right to change this Policy from time to time, and such changes will still be binding on you.

This Policy also applies to information we collect offline. In addition, if we are processing the information we receive from you as part of the services we provide to others, another entity’s privacy policy will apply.

Information Collected

LUKE collects various types of information from our customers and employees, including identifiers such as name, phone number, postal address, Internet Protocol address, email address, and Social Security number. We also collect customer/employee records, which may include additional identifying information like driver’s license number, education, employment history, bank account information, medical information, and health insurance information. Protected characteristics such as age, gender, sexual orientation, preferred pronouns, marital status, ethnic information, veteran status, disability status, and citizenship information are also included. Furthermore, we collect Internet or other electronic network activity information like browsing history, browser name, domain type, operating system information, IP addresses, access times, and device identifiers. Professional or employment-related information like education and employment history, background-check results, drug-screening results, sanctions history, work authorizations or work visa information, work restrictions or accommodations, and emergency or beneficiary contact information are also part of the data we collect. Lastly, we may collect geolocation data to know your location when you visit our website or use our application. We may use this information to create a profile about you.

No mobile information will be shared with or sold to third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, including affiliate or business partners. The opt-in is not transferable to another party involved in the process.

Use of Information Collected

LUKE may use your personal information for various purposes such as communicating with you, providing our services, marketing, improving our services, protecting our company and constituents, and any other purposes allowed by law. These purposes include auditing, detecting security incidents, debugging, performing services on behalf of other entities, undertaking internal research, and maintaining the quality or safety of our services or equipment. We may contact you by email, phone, or text for marketing purposes unless you tell us not to. We don't use information collected in the context of your employment for marketing.

How We Collect Information

LUKE collects contact and demographic details directly from you, including through our website. We also collect employment and payment information from you, both online and on paper forms. We collect site usage and demographic information passively using tools like browser cookies and pixels. We collect site and location information about users over time when you use our website. Third-party vendors may also collect personal information on our behalf through tracking tools. To learn how to manage cookies and other tracking tools, please refer to our Cookie and Ad Policy. We collect contact and employment information from other sources such as clients, social media partners, and technology and staffing partners. We also collect contact information and employment information from public records providers. We obtain demographic and site usage information from analytics firms.

Disclosure of Information

LUKE discloses information to companies who assist us, including benefits and payroll providers, payment-processing providers, providers who help us deliver marketing and other communications, clients, and business partners. We will disclose information if we think we have to in order to comply with the law or to protect ourselves. We disclose information we collect about you to respond to a court order or subpoena. We may provide that information in response to a government agency or investigatory body requests. We also disclose information when we are investigating potential fraud. We will disclose information to any successor to all or part of our business. We may disclose your information as necessary for any corporate restructuring, such as if we sell part of the business, merge with another company, or engage in bankruptcy proceedings. We disclose information as permitted by law and for other reasons we may describe to you. We don't disclose your personal information to any third-party vendor or website owner for their own marketing purposes.

Storage of Information

Because of the nature of the Internet, the information LUKE collects may be transmitted internationally for data storage, backup, and retrieval purposes. We keep your information for as long as we need it to conduct the relevant purposes described above, and as necessary to comply with our records-management policies. We also keep your information as necessary to comply with other obligations we might have, as permitted, or as required by law, or as otherwise communicated to you.

Security

LUKE takes significant precautions to protect your information. When you submit sensitive information to us, your information is protected both online and off-line. Online, your information is encrypted and is protected. Although LUKE takes reasonable precautions to protect information submitted online, LUKE cannot represent, warrant or guaranty that your transactions with this website are one hundred percent (100%) safe and secure. Offline, your information is kept secure through the practices and policies of LUKE regarding access to such information by Company employees, but again, the Company cannot represent, warrant or guaranty that such information will remain one hundred percent (100%) safe and secure.

Children Under Thirteen (13) Years of Age

LUKE does not direct its products or this website towards children under thirteen (13) years of age. We do not knowingly collect personal information from children under 13 years old without permission from a parent or legal guardian. If you think your child under 13 has given us information, you can contact us using the email or phone number below.

Inquiries and Access to Information

If you have any questions, comments or complaints regarding this Privacy Policy, or wish to access the information gathered about you by LUKE, please feel free to contact us at: