Compliance Specialist

Compliance Specialist

Location: Hybrid/Corporate Office, Rockledge, FL

FLSA Status: Hourly Non-Exempt

Job Summary:

We are seeking a dedicated Compliance Specialist to oversee government contract requirements and Joint Commission standards for our quality assurance/compliance department. This role is essential in ensuring our healthcare professionals meet all necessary compliance standards.

Preferred Qualifications:

• High School Diploma required; Associates degree preferred
• Minimum of 3 years of clerical/administrative experience in government contracting, auditing, or a medical setting
• Exceptional attention to detail and accuracy
• Strong computer literacy, including proficiency in Microsoft Office (especially Excel), TEAMS, and internet research tools
• Auditing or credentialing experience in a medical field is a plus
• Excellent communication skills, particularly over the phone
• Ability to multitask and follow through on assignments
• Knowledge of Joint Commission Standards preferred
• Strong time management skills with the ability to work independently
• Proven ability to effectively resolve customer conflicts
• Team player with excellent verbal and written communication skills

Core Duties:

• Enter, update, and maintain records and information
• Assist with annual reviews to meet Joint Commission standards and contract requirements
• Provide general office support, including auditing files and other administrative tasks
• Research data, review various documents, and assist in editing and formatting
• Prepare and run various monthly reports and metrics
• Handle phone calls and direct inquiries as needed
• Communicate with field personnel to ensure accurate and timely documentation and reporting
• Monitor company compliance and effectiveness
• Utilize software to track ongoing projects to completion
• Manage customer service and escalation issues to minimize conflict

Special Requirements/Skills:

• International Organizational for Standardization (ISO) experience Preferred.
•  Joint Commission credentialing experience preferred.
• Compliance Risk Management experience, preferred.
• Experience with Applicant Tracking Systems, preferred.
• Ability to reprioritize tasks on short notice and manage multiple projects simultaneously
• Flexible and adaptable, with the ability to work with diverse personalities
• Strong teamwork and time management skills
• Ability to meet deadlines in a fast-paced, deadline-driven environment
• High adaptability and willingness to embrace change

Why Join Us?

Become a vital part of our team where you can make a difference in the quality of healthcare compliance. We offer a dynamic work environment that values collaboration and personal growth.